Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 804-746-4470 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Our customer service doesn’t stop at the door

“We believe that treating the customer well after the sale is just as important as treating them well during the sale.”
- Greg Koegler, owner of Lipscombe Appliance

Located in the village of Mechanicsville near the big windmill, Lipscombe Appliance opened its doors to the Greater Richmond area in 1964. A little over three decades later, current owner Greg Koegler purchased the business. What’s remained the same over the past 40-plus years – and why Lipscombe is one of the few independent appliance dealers left in the area – is the company’s tireless commitment to its customers.

At Lipscombe, our mission isn’t simply to sell you a refrigerator or a washer and send you on your way. It’s also to make sure it’s the right appliance for you, and that you’re happy with that appliance for as long as you own it.

To help you make an informed buying decision, all of Lipscombe’s salespeople are factory-trained. They know exactly how each differs from the next. And not only will our expert sales staff help you pick out the right large or compact appliances for your space, but we’ll also work with your designer or contractor to help you plan your entire kitchen or house (contractor and package pricing available).

Lipscombe also has experienced delivery people and installers on the payroll. We don’t subcontract the work out. That means we stand behind our work. From store to home, Lipscombe takes care of all your appliance needs.